Digium Asterisk call-center guru speaks

Pete Engler, Asterisk Marketing Manager at Digium, speaks about the future of contact-center industry and the role of analysis softwares.
Among the call-center experts who contributed to our blog are some of the most important analysts of this generation. Here we highlight predictions of the people deeply involved in shaping the present and the future of contact-centre industry.

Read the full interview here.

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