QueueMetrics Asterisk call center suite version 17.06 is out with a new report "Counting calls by skills"

QueueMetrics 17.06 introduces new functionalities, bugs corrections and new reports.

The new report "Counting calls by skills" is now available to count how many calls were received having a specified skill set required.
This lets you see how multiple skill sets interact with each other, and the SLA results.

Discover QueueMetrics 17.06 now!

Download or upgrade HERE.