QueueMetrics call center manager version 17.06 is out with a new report: "Talk time per hour"

2017-07-10

QueueMetrics Asterisk callcenter suite 17.06 introduces brand new functionalities and reports.

The Talk time per hour report breaks down all the agents' talk times in one-hour long timeslots.
The information is grouped by agent, so you can keep track of how many minutes or hours of conversation your agents are having daily, across a given period of time.

Discover QueueMetrics 17.06 today with a trial or webinar!

Download or upgrade HERE.


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