Andres Maduro is the founder of Equipos Telemo, a major IT Venezuelan company, specialized in PBX systems based on Asterisk, custom built IVR systems and call centers integration.
Andres is currently working with Telemo on mobile App development with more than 4 years of experience in Virtual Reality and Augmented Reality solutions as well as design of hardware PCBs to integrate sensors with small computer systems like the Raspberry Pi.
In this new interview with Loway, he discusses present and future of Asterisk call center industry, his QueueMetrics experience and interesting call center best practices.
Read the full interview at Loway call center guru blog: www.loway.ch/asterisk-callcenter-interviews.
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