A lot happens in your call center everyday, and it’s often hard to keep track of how your agents are performing every day. Data collection can be a tiring job, and making sense of it all it’s even harder.
Would you like to have detailed reports about your call-center performance, neatly organized and formatted as you choose them to be, delivered automatically to you by email at regular intervals?
Discover how in this new tutorial for QueueMetrics-Live Asterisk call-center suite.
Read the tutorial at https://www.queuemetrics.com/blog/2017/12/05/enabling-scheduled-jobs-on-QueueMetrics-Live