QueueMetrics is a monitoring and reporting suite that can track everything in your Asterisk based call-center: targets, conversion rates and all agents activities.
You can create a wide range of different professional live reports and statistics.
QueueMetrics call-center suite is now available as a cloud solution.
Imagine to access all the QueueMetrics features with the advantages offered by a cloud solution, you will have an idea of what QueueMetrics-Live is and what it can do for your business.
QueueMetrics-Live is available in English, Spanish, Portuguese, German, Brazilian, Chinese, French, Dutch, Italian, Japanese, Hebrew, Polish and Slovak.
Click below for a detail of the metrics provided by the suite.