This script integrates the QueueMetrics agent page with VTigerCRM. When properly configured, the QueueMetrics agent call history page opens an external URL for each taken call. This feature could be used to call the provided PHP script. The script searchesbetween contacts in the VTigerCRM, starting from the calling number, and opens the call detail record, if present on VTigerCRMdatabase, or preloads a new contact page with the calling party number.
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