QueueMetrics-Live is a monitoring and reporting cloud solution that can track everything in your Asterisk based call center: targets, conversion rates and all agents activities.
Many of our customers replaced the costly Voip Phones you are currenlty using with our embeded Softphone, saving money. If your want reduce your maintenance costs, you should really start to use QueueMetrics-Live.
If you desire learn more about this solution please check the tutorial that covers both QueueMetrics and Asterisk configuration.
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