Xin Ye is the Managing Director of OCO InfoComm, a major Singapore based company, specialized in IP PBX and Call Center solutions.
He has been working with Asterisk phone systems for more than 10 years and has 15 years working experience in IT infrastructure.
In this brand new interview by Loway, he talks about present and future of call centers based on Asterisk technology, his QueueMetrics experience, successful Asterisk integration advantages and call center best practices.
Read the full interview at Loway call center blog.
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