Loway has a SAAS offering called QueueMetrics-Live that provides monitoring and reporting services to call-centres, as well as small to big businesses.
QueueMetrics tracks targets, conversion rates and agents activities, with a wide range of different historical and real-time statistics. You can add it to the VMs of your customers and activate the services they want for the period they need, with no long term commitments.
No extra work needed on your side. Loway helps you with installation and configuration, manage it for you and it runs on your own domain name with your logo for a seamless integration with your services.
Visit our QueueMetrics-Live reseller page for more information www.queuemetrics-live.com/resellers.jsp or contact our sales department at sales@loway.ch for a presentation or quote.
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