QueueMetrics solution for call centers enhances your company productivity and improves the daily workflow of your agents, with a dedicated agent page with outcomes, features codes, a WebRTC softphone, integration with all modern CRMs and a complete quality tracking tool included.
Tune in and learn the answers to these questions:
How can you monitor calls in real time, track queues, generate accurate IVR and ACD reports and analysis with a small budget investment
How can you supervise and control your agents daily workflow, pauses, taken and lost calls and more in deep details
How can you increase your customer satisfaction, SLA and call center performance
and much more!
The Webinar is live with practical demonstration and Q/A session.
Book your webinar now! Go to https://www.queuemetrics.com/?lid=N216 and click webinar
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