QueueMetrics Training and Certification Course Series 2021.

Learn the essentials of QueueMetrics call center suite for Asterisk and FreePBX, with our live training course.

Our instructors will teach you how to install, configure and get the best from QueueMetrics software.

QueueMetrics management solution enhances your contact centre productivity and the daily workflow of your agents with a dedicated agent page, a WebRTC softphone, integration with all modern CRM, wallboards and a quality tracking tool included.

You can track all activities and events with more than 200 different metrics and manage processes in realtime with extensions, calls control, whisper, spy, barge mode and full remoteworking mode.

Certification is included, allowing you to bring a new skill set to your job profile and company knowhow.

QueueMetrics Training is a live video course. The 16 chapters include a total of five hours of contents, plus a question-answer section at the end with lots of exercises.

Read more https://www.queuemetrics.com/training.jsp?lid=N234 and clicking webinar